Since purchasing the unit about 3 weeks ago, it has had a continued/intermittent static 'crackle/pop' off and on while watching anything on Netflix. The unit does not do this while watching a regular DVD movie. Onna Kenshi Asuka Kenzan Isotopes more. I have cycled the modem and wireless router several times, but still to no avail. The crackle/pop may come out of speakers randomly, and does not happen to the same speaker each time.

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The unit was new, as was the audio coax cable. Still.nothing has changed. No issues with streaming, and NEVER loses buffering or lags the movie. Any ideas out there? Would certainly appreciate the info.

Thanks in advance!! The unit is connected (via HDMI) to the TV. The audio coaxial cable is connected to my receiver (HK AVR-230). Only when playing Netflix, does this happen.

However, I haven't spent enough time on other 'on-line' (e.g. YouTube, Hulu, Amazon) to see if it's happening there as well. The crackles are random. May be several seconds to minutes apart, and often on different speakers (rear left/right, center, or mains). This does NOT happen when playing a DVD. I've tried a different Audio Coax cable, but to no avail.

Think I'm gonna just send it back to Amazon instead. Thank you for the information! At this point, we cannot conclude that the issue is caused by the Blu-ray player. You may try doing a factory reset on the unit.

Follow the steps below: 1. Using the supplied remote, press the Home button. Under Setup, select Resetting.

Under Resetting, select Reset to Factory Default Settings. Select All Settings. If the player goes off after the factory reset, just turn it back on and the Easy Setup will be displayed on the screen. But if the player does not turn off just go back to the Setup Menu then go to Easy Setup. Just follow the on-screen prompts to finish the Initial Setup of the player. Please try other internet video applications (e.g. YouTube) and check if you still get the same issue.

Also, if you have other receiver please try connecting the Blu-ray player. You may follow the following steps to troubleshoot the unit: 1.

Make sure that the Blu-Ray player has the 2. Check the download speed of your network by going to 3. Perform Initialize Personal Information (Setup >Resetting >Initialize Personal Information) 4. Select Internet Video option under Video menu. If problem persist, perform a factory reset on the Blu-Ray Player.

(Setup >Resetting >Reset to Factory Default) If my post answers your question, please mark it as 'Accept as Solution'.